Uber Drivers Charge Twice Using New Trick: There is really something going with this popular cab service, Uber which usually has some customer issues and the drivers who doesn’t behave properly with the customers. This time it has different thing where a man booked the cab service to go for the airport which he ended the trip paying double the amount which he should actually be charged for.
The customer who had this issue got to the customer care which didn’t help and posted it on facebook about his experience with the Uber service. This has made the Uber service reply to him and refunded his money at last. But how can a man be charged twice when already charged and what can the driver do? Here is what they can do and what you will come across, so be cautious.
Uber Drivers Charge Twice Using New Trick:
The victim wrote in his Facebook post, “Everyone is aware of Uber drivers who are trapping customers in a new way. You could be one of the victims of this. On 24th November I had booked a cab for Bengaluru airport with payment method Paytm. On the way to the toll gate, the driver stopped car side of the road saying he needs cash as a payment method to pay the toll and when I disagreed he said he can’t go further. I was really hopeless that time as I had to catch the flight in next 20 minutes. So after an argument with him, I agreed to pay by cash and he said he will cancel the Paytm payment which will be transferred back to my account after 15 minutes of trip completion.”
He further added, After completion of the trip I paid by cash 871 and also the same amount got deducted from my Paytm. After waiting for a long time before my flight departure, I contacted uber support and reported about this issue. They completely denied helping with this as well as not even shared the contact number of the driver so that I could reach him. “At least they could have engaged both me and driver to a conference to investigate this ugly situation”.
“So this is kind of encouragement for drivers to do such things repeatedly. At end, I lost extra 871 and both uber and the driver took the double amount and cheated me as a customer . This can happen to you also, so be careful of uber ride think twice before booking. That was my last trip with uber ended my journey after 2 years of being a customer with a worse and disgusting experience.”
So, the customers be aware of this situation and get back to the customer service as soon as you get under this issue. Uber Drivers Charge Twice Using New Trick